FAQ

Q: How Can I Buy Products on this Website?
A: Simple, select a product, click “Add to Cart”,
and then click on “View Cart” and then click on “Checkout”.
After entering your Address you can opt for Cash On Delivery.

Q: I want to buy a larger quantity, can you provide a discount?
A: Yes, we will provide a discount,
email us on info@jaikishannursery.com
or Call us at ☎Viber: 9866473702 📞Whatsapp: 9808767435

Q: Can I change my billing address?
A: Mail us at info@jaikishannursery.com
or Call us at ☎Viber: 9866473702 📞Whatsapp: 9808767435
to change your order information.
Please note that after your order is shipped you cannot change any details on your order.

Q: Can I place an order over the Phone?
A: Yes, you can place the orders on the phone.
Call us on ☎Viber: 9866473702 📞Whatsapp: 9808767435
We are available from 9:30 am to 6:30 pm (Sun – Fri).

Q: Guidelines For Writing Product Reviews
A: Product reviews on jaikishannursery.com are an optimum way to help fellow customers decide what to buy, and what to avoid. Here are tips for writing product reviews:
* It’s always better to review a product you have used
* Provide a relevant, unbiased product overview. List all the pros and cons of the product. Make sure you write a review that stays consistent even after years
* Provide facts to back up your opinion.
* Do not provide inaccurate information. If you’re not sure, research.
* Be creative but stay on topic.
* A quick edit and spell check will give you credibility. Also, break reviews into small pointers.

Q: How do I make a Bank Transfer?
A: Bank Transfer is one of the Payment Options available.

Below are the details of the Bank where you can make a Transfer. Once you do the same, you need to call and confirm. You can either make a Cash Deposit or a Net Transfer(Mobile or Internet Banking).
Account Name: Jai Kishan Nursery
Bank Name: Laxmi Bank
Account No: 007-110-07724

Q: What are the Payment Mode Available?
A: We accept Online Payments by Esewa, Khalti, Imepay, ConnectIPS, Cellpay, and fonpay
Net banking, Cash on Delivery, and Bank Transfer.

If you choose Bank Transfer as the Payment Options,
Please call us on ☎Viber: 9866473702 📞Whatsapp: 9808767435
and confirm the same or send us an email on info@jaikishannursery.com with the payment details.

Q: What is the cancellation and refund policies?
A: Request for cancellation of confirmed express order should be made within 12 hours of placing the Orders.
All the orders dispatched are in accordance with the customer requirements. Hence it becomes challenging for us to cancel them.In case some of the products ordered are not in stock, we make a full refund for those Products,
and the same is credited to your account within 7-10 business days.

Q: What is the return policy?
A: We have 7 days return policy at jaikishannursery.com.
If a wrong/defective product is delivered, then you are requested to send us a photo of the damaged/defective/Wrong Product within 7 days after delivery of your order and we would replace your product. In some cases where you are not satisfied with the quality, you are required to send the Product back to us at your expense and inform us for the same by an email at info@jaikishannursery.com
or call at ☎Viber: 9866473702 📞Whatsapp: 9808767435 and we will communicate with you the return process accordingly.